Meet Mark Velez, Vice President of Operations
Mark is the current Vice President for Operations at HR First Solutions, where he leads with a strategic, results-driven approach to optimize performance and foster sustainable growth. Leveraging decades of leadership experience, he oversees daily operations and partners with executive teams to deliver impactful HR and organizational solutions.
A proud veteran, Mark transitioned successfully to the civilian workforce following an honorable military career. His service instilled in him a deep sense of discipline, mission orientation, and operational excellence, which he now applies across corporate environments. He maintains an active U.S. government security clearance, underscoring his credibility and dependability.
Bilingual in English and Spanish, He brings an inclusive and communicative leadership style that resonates across diverse teams. His career includes extensive experience in management, supervision, recruiting, marketing, and public relations—making him an adaptable leader across various functional areas.
In addition to his operational role, Mark is a sought-after leadership trainer, keynote speaker, and executive coach. He works closely with management teams, helping them enhance their effectiveness, cultivate resilience, and build high-performing cultures. Certified as a Naval Science Instructor, he combines real-world experience with instructional expertise to inspire and empower professionals at every level.
With a strong commitment to growth, integrity, and service, Mark continues to make a significant impact in both corporate and community leadership.
Your HR Outsourcing Partner
Outsourcing HR helps businesses stay compliant and efficient while focusing on growth. At HR First Solutions, we offer outsourced HR services tailored to your needs. From payroll to employee relations, we handle it all, reducing your workload and risks. With our outsourcing HR expertise, you get advanced tools and expert support for smooth HR operations. Whether you need full HR support or specific solutions, our outsourced HR services provide the flexibility and reliability your business needs.
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Expert Guidance
Personalized, one-on-one HR advice tailored to your business.
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Done-For-You Solutions
Payroll, hiring, onboarding, compliance—handled for you.
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Proven Tools
Expert-backed guides, templates, and checklists.
Terminations Are Tough—Let’s Make Them Simple and Stress-Free!
Get Your Free
Termination Checklist
FREE
Let's be honest, terminating an employee is tough. It's one of those HR tasks that no one looks forward to, but it has to be done right. A small mistake can lead to big legal headaches, messy transitions, and unnecessary stress.
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Set Your New Hires Up for Success
Onboarding Excellence:
A Step-by-Step Guide
$9.95
Bringing on new employees can feel like a juggling act, but don’t worry—we’ve got you covered with Onboarding Excellence. This guide will walk you through each step, from prepping their workspace to keeping them engaged beyond the first month. We’ve included handy checklists, templates, and examples to make the whole process smooth and stress-free. The is the Best small business HR solution guide
Work With Us:
Simplify HR, Stress Less, and Grow Your Business
HR shouldn’t be overwhelming.
We’re here to take the guesswork out of HR so you can focus on what you do best—running and growing your business. Whether you need quick advice, ongoing HR support, HR staffing solutions, or ready-to-use tools, we’ve got the solutions to make managing your team easier, smoother, and stress-free.
Managing HR can be time-consuming and complex, but with our outsourcing HR services, you can streamline operations and focus on growth. As one of the best HR outsourcing companies, we provide comprehensive HR staffing services, including flexible staffing services, payroll management, compliance, and employee relations.
Our outsourced HR experts understand your business needs and deliver customized staffing solutions to help you build a strong workforce. Whether you require temporary, permanent, or project-based staff, our quality staffing services ensure you get the right talent.
Partnering with a reliable outsourcing HR company reduces costs, increases efficiency, and mitigates risks. Unlike other HR outsourcing companies, we tailor our services to meet your unique challenges. From recruitment to workforce management, our staffing services provide seamless support.
Let us handle your HR needs while you focus on growing your business. Contact us today for expert HR outsourcing solutions!
Stop Guessing with Google or ChatGPT—
Get HR Answers You Can Trust!
One-on-One HR Consultations
Running a small business comes with all kinds of HR questions. Some you didn’t even know you had! Instead of wasting time googling and guessing, why not get answers directly from a pro? We're here to help you cut through the noise, avoid misinformation, and steer clear of those costly HR mistakes.
Payroll Without the Headaches.
Payroll Services
Payroll can be a real headache, but it doesn’t have to be. Whether you’re juggling a growing team or just trying to keep track of paychecks and deductions, we’ve got you covered. With our HR payroll solutions, you’ll never have to worry about missing a deadline, making an error, or trying to figure out confusing tax regulations.
Ask Me Anything -
HR Consultation
Calls
@HRFirst
HR First Team's expertise in HR law is incomparable. The team's extensive knowledge and understanding of the intricate details of HR regulations have been invaluable to my organization. HR First Solutions has consistently gone above and beyond, ensuring that we remain compliant and protected under HR laws.
Nadine Ramos
Lasio Professional Products
There were so many areas of the business that were taking me away from what I do best. I was continually frustrated, aggravated, and angry by my lack of knowledge, resources, and time. Ever since HR First Solutions have come onboard, the owners (my husband and I) have felt like a load has been lifted off our shoulders.
Shirley Reiner
Reiner Pump
Being able to call someone as knowledgeable as HR First Team whenever I have an HR question is a game-changer! I don’t have the time to sift through endless searches trying to figure out HR requirements. HR First Solutions not only knows their stuff but also explains everything clearly and in a way that makes sense.
Morisha Cuddon
Dluxe digital
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• 30-Minute Session: $67
• 60-Minute Session: $129
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Meet Lis
Lissette is an experienced Human Resources Business Partner with expertise in labor law compliance, employee relations, performance management, and ADA accommodations.
She has a proven track record of helping small to mid-sized businesses align workforce strategies with business goals while managing employer-related risks. Passionate about mentoring business owners, Lissette builds genuine relationships and delivers tailored HR solutions.
Fluent in Spanish and savvy with most payroll software, she has led HR initiatives at companies like ADP and Lasio, Inc., enhancing team efficiency and ensuring compliance. Lissette holds a Master’s in Human Resources Management from Troy State University and is a certified Human Capital Strategist.
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